Delivery Locations

What are the shipping options?

Orders with value of AED 500.00 and above will be shipped free to pre-defined areas within Dubai and Abu Dhabi city limits. Orders with a value less than AED 500.00 will attract a delivery charge of AED 50 or can be picked up from our warehouse at DIP  Dubai during working days between 10:00 am - 5:00 pm with prior appointment.

By when can I expect to get my order?

All orders for items in stock will be delivered within 2-4 working days, where working days are defined as all days of the week except - Saturdays, Sundays & public holidays

What are “direct delivery” items?

Direct delivery items are products which are usually not held in stock and procured against orders. These items may take anywhere between 4 to 12 weeks for delivery depending on where the product is being sourced from. Feel free to contact us for your queries on delivery lead time for specific “direct delivery” item(s).

What happens if I’m not there to sign for my delivery?

If there is no one to sign or accept your delivery then goods would be returned back to our warehouse. In such scenario our customer team will call you to reschedule another date. Second attempt to deliver will be based on our next available date to your area. In case on second delivery attempt also you are not available, then goods would be returned to our warehouse and held for 3 working days for collection. Beyond this time the order would be considered as cancelled.